Salute to 2022, adhere to the right path while seeking novelty, embrace changes, and forge ahead, the armored warriors!

As the seasons change and the years pass by, as we march towards the new year of 2023, we still need to look back and summarize the extraordinary year of 2022. In 2022, the development of the construction machinery industry faced numerous difficulties and a lackluster peak season due to the combined impact of repeated outbreaks of the pandemic, upgraded emission standards, and rising international raw material prices. However, the vast number of practitioners remained resolute and persevered, further enhancing the industry's competitive edge. Against such a sluggish industry backdrop in 2022, the Iron Arm team remained focused on their core business, proactively embraced changes, adhered to principles while seeking innovation, and created a unique and brilliant color of their own.

● In 2022, the number of new users of iron armor's construction machinery increased by 110,000+, and the data accumulation reached a new high. 
In 2022, it marked the thirteenth year that Iron Armor has been deeply involved in the industry. This year, we remained true to our original aspirations and forged ahead; this year, we faced challenges and embraced changes; this year, we actively innovated and continued to grow. In 2022, Iron Armor added over 110,000 registered users for construction machinery. 
As is well known, since its establishment in 2009, Tiegai has been concentrating on the construction machinery field, with the mission of "serving users with care and promoting industry progress". It has been committed to building the most impartial, efficient and friendly construction machinery service platform. After thirteen years of development, Tiegai has accumulated and refined a vast amount of user behavior data, equipment transaction and operation data. As of December 31, 2022, it has a total of 2.05 million registered users of construction machinery, 1.35 million equipment on shelves, over 6.6 billion user behavior records, and a cumulative transaction volume of 21 billion yuan.
In 2022, the Iron Armor second-hand mobile phone model overcame difficulties and made platform services undergo iterative updates. 
Due to the frequent fluctuations of the epidemic situation, many ongoing construction projects and subsequent engineering works have been affected. At the same time, the commuting activities of grassroots workers have also been severely restricted. All these have led to a significant decline in the demand and scale of second-hand construction machinery transactions. 
Facing such a severe industry situation, Iron Armor Second-hand Mobile Phones fully upgraded their service capabilities in 2022. This included providing compensation for ownership issues in advance, offering a 10% discount on platform service fees, compensating for road expenses for vehicles that do not meet the conditions, and allowing the refund of the deposit without any reasons. Through continuous optimization of the service system, they have maximized convenience for buyers when purchasing cars and sellers when selling cars, objectively enhancing the enthusiasm of grassroots users to participate in the second-hand mobile phone transactions, and helping Iron Armor Second-hand Mobile Phones achieve new growth and progress during the special period of the pandemic. At the same time, Iron Armor Second-hand Mobile Phones continue to secure the position of the largest second-hand mobile phone trading platform in Asia and the second-largest in the world.
In 2022, Iron Armor introduced the "service score" system for its housekeepers. 
In order to provide more comprehensive services to both buyers and sellers, Iron Armor Second-hand Mobile Phone has been committed to implementing its responsibilities in every single service it provides on a daily basis. Especially in 2022, Iron Armor Second-hand Mobile Phone established a complete service evaluation system online, namely the "Service Score" system, to motivate Iron Armor Managers to continuously improve the quality of their services. 
Specifically, this service is composed of two main sections: transaction scoring and case scoring. Among them, the transaction scoring includes three parts: equipment consultation scoring, equipment viewing scoring, and contract signing scoring; the case scoring consists of two parts: negative scoring for complaint cases and positive scoring for praise cases. The "service score" system runs through the entire equipment transaction process, providing service evaluation prompts at each stage from user consultation of equipment to the completion of the transaction. Users can leave evaluations and feedback based on their own experiences.
According to statistics, in 2022, the positive feedback information about the first-line managers from buyers totaled 250 pieces. The average service score of the Iron Guard first-line managers in 2022 was 89 points, with the highest score reaching 138.7 points. Among them, there were 22 first-line managers with scores above 100 points. Even some buyers sp