Shandong Lingong Launches First North American Service Training

Shandong Lingong Launches First North American Service Training

Since landing in North America in 2013, after more than five years of development, Shandong Lingong has meticulously laid out the US and Canadian markets. The competitiveness of its products and channels has continued to increase, and the overall sales volume has steadily increased. In order to enhance its advantages in North American service and aftermarket, from June 11 to 14, Shandong Lingong Import and Export Corporation invited North American agents to gather in Shipensburg, Pennsylvania to conduct training on complete machine services.

A total of nine service managers from eight agents in the United States and Canada participated in the training. The training covered four models including the L918F, L938F, L948F, and LG959. The contents included machine operation and maintenance, pressure detection, hydraulic system working principle, and electrical system knowledge. Figure, ZF box troubleshooting, BSS installation and commissioning, FNR control principle introduction.

In the training, the trainer and the student frequently interact with each other, not only "giving people the fish," but also "giving people the opportunity to fish"; the two sides eliminate the typical faults, the intelligence of the diagnostic tools, the change of the maintenance cycle, the development of new products, etc. In-depth communication. After the training, Shandong Lingong and the North American Division signed a memorandum on the agency's recommendations and needs in terms of service and after-market, indicating the direction for follow-up work.
This training is the first service training that Shandong Lingong conducted in North America. Since 2018, the company has carried out three service trainings in Argentina, Brazil and the United States. Pampas, Amazon rain forest and Mississippi River have witnessed the pros and cons of night-time workers. Up to now, the establishment of the Americas training system covering zoning, agents, and end customers has achieved initial success, significantly enhancing the competitiveness of Shandong Lingong in the service and aftermarket.