Contact Hangzhou XC Machinery Co., Ltd.

Hangzhou XC Machinery Co., Ltd. supplies engine spare parts for heavy construction machinery. This page provides the direct contact channels for product inquiries, technical support, and order coordination. Use the details below to reach our team.

Contact Details

Company: Hangzhou XC Machinery Co., Ltd.
Address: Juye Road, BinJiang District, Hangzhou City, Zhejiang Province, China
Tel: +86 187 5886 6446 /158 6849 0970
WhatsApp: +86 187 5886 6446 / 158 6849 0970
Email: robin@xcgparts.com

What to Include in Your Inquiry

To help us respond accurately and quickly, please provide the following information when you contact us:

Machine make, model, and serial number (if available)
Engine model and part number
Quantity required
Any relevant photos or descriptions of the part
Your company name and destination port or city

How We Can Help

Product identification: Assistance in matching engine parts to your machinery.
Availability and lead time: Current stock status and estimated delivery schedules.
Order processing: Quotations, payment terms, and shipping arrangements.
After-sales support: Help with part compatibility and order follow-up.

Response Times

Inquiries sent by email or WhatsApp are typically reviewed during standard business hours (Monday to Friday, 9:00–18:00 China Standard Time). We aim to respond within one business day. For urgent matters, WhatsApp is the fastest channel.

Business Hours

Monday–Friday: 9:00–18:00 (CST)
Saturday–Sunday: Closed (messages will be answered on the next business day)

Location and Visits

Our office and warehouse are located in the BinJiang District of Hangzhou, Zhejiang Province. If you plan to visit, please contact us in advance to schedule an appointment and confirm availability of the parts you need.